Every way to reach us
Write to the right desk and it reaches the right person.
Each address goes to the same small team, sorted so nothing waits in the wrong pile.
Hotel owners and managers
sales@getdutydesk.comStart a dry run- Property name
- Town and country
- Rooms
- PMS (Cloudbeds, Mews, other)
- Best number to reach you
Hotels already using Duty Desk
support@getdutydesk.comGet help- Property name
- What happened, and when
- The Logbook entry (time and agent), if there is one
Associations, PMS resellers, consultants, accountants
partners@getdutydesk.comBecome a partner- Organisation
- Region
- Roughly how many independent hotels you work with
- How you would introduce Duty Desk
People who want to work with us
careers@getdutydesk.comWrite to us- The role
- Where you are based
- Languages you work in
- A link to something you made
Journalists and analysts
press@getdutydesk.comPress enquiries- Publication
- Deadline
- What you’re working on
Data requests (GDPR), guests and hotels
privacy@getdutydesk.comMake a data request- Your name
- The hotel you stayed with or contacted
- What you’d like (a copy, a correction, deletion)
Guests: the hotel you stayed with controls your data, and we act for them. Write to us and we will pass your request to the hotel and help them answer it.
Security researchers
security@getdutydesk.comReport a vulnerability- What you found
- How to reproduce it
Please don’t test against hotels’ live accounts. See also security.txt.